![]() ![]() Salesforce knows how to store the metadata and serve it to citizen developers immediately after they create it. In Salesforce, all of the standard and custom configurations, functionality and code are metadata. In addition, it provides a full spectrum of tools that make it easy to build robust applications for your team or for the enterprise.įor example, the Lightning App Builder enables citizen developers to create a simple process app by dragging and dropping from a huge selection of out-of-box standard components, providing easy-to-use interfaces for creating tables that store data and intuitive tools to enable relationships between entities.īehind the interface, metadata-driven development further speeds the process. It includes scalability and security features that may not be top-of-mind for many citizen developers but are critical to an IT organization. ![]() However, Salesforce Lighting provides additional value as a development platform. As part of a larger ecosystem of Salesforce software as a service (SaaS) products, it offers cloud solutions for many areas of business. Salesforce Sales Cloud is the world’s most widely used CRM tool. Salesforce and the Salesforce Lightning Platform ![]() This blog explains how you can use the Salesforce Lightning Platform to create citizen developers to help solve your business problems. Salesforce Lightning Platform supports these citizen developers with visual tools and intuitive interfaces on the platform. However, many don’t realize that because Salesforce built its customer relationship management (CRM) solutions on its Salesforce Lightning Platform, they already have workers who know Salesforce and their business needs well enough to become citizen developers.Ĭitizen developers are non-IT workers who can create apps to solve business and technology issues, even if they may not know how to write code and have no formal schooling in computer science or technology. Today, many organizations use Salesforce in key parts of their businesses, such as Sales, Operations or Customer Service. Leaders at many companies are looking to citizen development to solve remote-work challenges. Digital Strategy and Transformation Consulting.Products We Like for the Digital Workplace.Enterprise Portfolio and Program Management Consulting.Business Process Improvement (Lean/Six Sigma).Customer Experience And Design Consulting Services. ![]()
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